At Kuzeno LLC, we are committed to providing high-quality gaming mousepads at fair and competitive prices. While we primarily sell through our official store, we also list our products on third-party marketplaces such as Etsy and eBay. Please note that pricing may vary across different platforms due to several factors, including:

• Marketplace Fees – Platforms like Etsy and eBay charge seller fees, which may impact pricing.
• Promotional Discounts – We may run exclusive discounts on specific platforms based on marketplace promotions or seasonal sales.
• Shipping Costs & Taxes – Shipping rates, tax regulations, and fulfillment costs can vary by platform, affecting the total price.
• Platform-Specific Policies – Some third-party marketplaces have pricing requirements or restrictions that may lead to adjustments.

We always strive to offer the best value, and in most cases, our official store provides the most competitive pricing and exclusive deals.

Price Matching

If you find a lower price for any of our products on Etsy or eBay compared to our official store, simply reach out to us. If availability allows, we will match the price on our official store, allowing you to purchase directly from us at the matched price.

Discount & Voucher Policy

At Kuzeno LLC, we want to ensure that you have a great shopping experience with us. While we do not offer refunds for price differences after a purchase, we may provide discount vouchers in certain situations:

• Price Differences Between Platforms – If you purchase a mousepad from our official store, Etsy, or eBay and later discover that it was available for a lower price on one of these platforms, we cannot issue a refund for the difference. However, depending on the situation, we may offer a discount code for your next purchase, valid within a specific timeframe.
• Missed Discount Codes – If you complete a purchase and later realize that there was an active discount code you could have used, we are unable to retroactively apply the discount. However, we may provide a voucher for your next purchase, valid within a specific timeframe.

While these policies are in place, we encourage customers to reach out with any concerns. We will always do our best to offer available incentives and ensure customer satisfaction.

For any inquiries about pricing, promotions, or price matching, please contact us at support@kuzeno.com.

Thank you for supporting Kuzeno LLC!